Email Notification Profile

Email Notification Profile

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Set up an Email Notification Profile so alarms can trigger email alerts, and optionally allow recipients to acknowledge alarms directly from their inbox.

To send notifications, Ignition must be able to connect to an SMTP server. Once the profile is created, you can use it in your Alarm Pipelines to notify users when alarms become active or cleared.

Create an Email Notification Profile

This section walks you through creating a basic Email Notification Profile using the minimum required fields.

1. In the Gateway, go to Services > Alarming > Notification.

2. Click Create Profile +.

   

3. Select Email Notification and click Next.

   

   tip

   If Email Notification isn’t listed, make sure the Alarm Notification module is installed and running.
   Go to Platform > System > Modules to verify.

4. Enter values for your device into the required fields. In this example, we used the following:

   • Name: Email 1
   • Hostname: mail@inductiveautomation.com
   • Enable SSL/TLS: True
   • Username: user@inductiveautomation.com
   • Password: Embedded password

   

5. Click Create Alarm Notification Profile.

6. The profile appears in the list. You can now assign it to an alarm pipeline.

   

Email Notification Profile Settings

The following tables describe all available configuration options for Email Notification Profiles.

Email Settings

Property Name	Description
Use SMTP Profile?	Use a Gateway-defined SMTP profile. If enabled, the Hostname, Port, SSL/TLS, Username, and Password fields are ignored.
SMTP Profile	Name of the Gateway SMTP profile to use.
Hostname	Hostname of the SMTP server.
Port	Port number for the SMTP service.
Enable SSL/TLS	Enables a secure connection to the SMTP server.
Username	SMTP server login username.
Password	SMTP server login password. Accepts embedded or referenced passwords.

Two-Way Settings

Property Name	Description
Two-way Enabled	Enables acknowledgment links in the email body.
Gateway	External address and port of the Gateway.
Send HTTPS Link	Use https:// in the email link.

POP3 Two-Way Settings

Property Name	Description
Pop3 Two-way Enabled	Enables acknowledgment from a POP3 mailbox.
Enable SSL/TLS	Enables a secure connection to the POP3 server.
Delete On Acknowledge	Deletes the email after it is used to acknowledge an alarm.
Hostname	Hostname of the POP3 server.
Port	Port for the POP3 server.
Username	POP3 login username.
Password	POP3 login password.
Custom Message	Optional message to include in the email body.
Polling Interval	Frequency (in ms) for checking the POP3 server.

Auditing

Property Name	Description
Audit Profile	Audit profile to log email sends and acknowledgments.

Advanced

Property Name	Description
SMTP Timeout	Timeout (in milliseconds) for SMTP communication.
Debug Mode Enabled	Logs email session output to wrapper.log.
STARTTLS Enabled	Enables STARTTLS if supported by the server. Ignored if SMTP Profile is used.