SMS Notification Profile

SMS Notification Profile

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The SMS Notification Profile allows you to send alarm notifications over a cellular network using a supported AirLink modem. It supports both one-way and two-way SMS communication, including alarm acknowledgments via SMS reply if enabled.

This profile is commonly used in remote environments where network access is limited, but cellular coverage is available.

SMS Notification Module

Short Message Service (SMS) is the protocol used by most text messaging systems. The SMS Notification module enables SMS alarm delivery using a cellular modem configured with a valid SIM card. If two-way messaging is enabled, recipients can respond to alarm messages with an acknowledgment code.

note

The SMS Notification module depends on the Alarm Notification module. Both must be installed and running.

Device Configuration

Inductive Automation officially supports the following Sierra Wireless AirLink devices:

• RV50 / RV50X
• RV55
• LX40

Other modems that support the AirLink IP protocol may also work, but may require additional configuration. Template settings for supported devices are available in the following Knowledge Base Articles:

AirLink LS300 Setup Guide

AirLink LS300 Setup Guide

Link to Knowledge Base Article

AirLink RV50 Setup Guide

How to set up the Sierra Wireless AirLink RV50 device for use with the Ignition SMS Notification module.

Link to Knowledge Base Article

Multiple Gateways with One Modem

A single AirLink modem can send messages for multiple Ignition systems in one-way (outgoing only) mode. However, only one Gateway should receive incoming SMS responses if two-way messaging is enabled.

Create an SMS Notification Profile

Follow these steps to create an SMS Notification Profile.

1. In the Gateway, go to Services > Alarming > Notification.

2. Click Create Profile +.

   

3. Select SMS Notification, then click Next.

   

   tip

   If the profile type is missing, go to Platform > System > Modules to verify that the Alarm Notification module is installed and running.

4. Enter values for your device into the required fields. In this example, we used the following:

   • Name: SMS
   • Airlink Host Address: The IP address of the Airlink modem.
   • Send Port: 17341
   • Receive Port: 17342
   • Airlink Backup Host Address: The IP address of the backup Airlink modem.
   • Backup Send Port: 17341
   • Backup Receive Port: 17342
   • Two-way Enabled: True

   

5. Click Create Alarm Notification Profile.

6. The profile appears in the list and will begin running immediately. You can edit it at any time to modify the modem address, backup ports, or acknowledgment behavior.

   

Once configured, you can assign phone numbers to users using the SMS contact type.

SMS Notification Profile Settings

Main

Property Name	Description
Name	Name of the notification profile.
Description	Optional description for the profile.
Enabled	Whether the profile is currently active.

SMS Settings

Property Name	Description
Airlink Host Address	IP address of the primary AirLink modem.
Send Port	UDP port used to send messages to the modem. Default: 17341.
Receive Port	UDP port used to receive alarm acknowledgments from the modem. Default: 17342.
Airlink Backup Host Address	IP address of the backup modem (used in redundant Gateway setups).
Backup Send Port	Send port to use when in backup mode.
Backup Receive Port	Receive port to use when in backup mode.
Two-way Enabled	Allows recipients to acknowledge alarms by replying to the SMS.
Numeric Only Ack Code	Forces acknowledgment codes to be numeric only (instead of alphanumeric).

Auditing

Property Name	Description
Audit Profile	Stores SMS message events and acknowledgments in the selected audit profile. Alarm acknowledgments are also written to the Alarm Journal.