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Version: 8.1

Support, Feedback, and Resources

Support Team

Can't find it here? Go to the Support homepage for one-on-one help from our support team.

Long-Term Support (LTS)

At Inductive Automation, we are constantly improving our software in features, functionality, and reliability. We provide Long-Term Support (LTS) for certain versions of the Ignition software for a period of time from the date of its original release. There are three categories in which an Inductive Automation stable software release can reside when it comes to provided support. They are Active, Limited, and End of Life (EOL). Releases that are announced as EOL will no longer be supported by either the development team or the support team.

The following image shows the timeline for versions 7.9, 8.0, and 8.1.

The table below shows the original release dates, LTS status, and end dates of both Active support and Limited support for all versions.

VersionDate ReleasedIs LTSActive Support End DateLimited Support End Date
8.1
(Active Support Version)
Nov 2nd 2020YesTwo years after 8.3's release2 years after active support expires
8.0Apr 8th 2019NoNov 12th 2020Nov 30th 2022
7.9Dec 12th 2016YesJune 30th 2022June 30th 2025 Blog post.
7.8Oct 15th 2015NoDec 31st 2016June 30th 2022
7.7Jul 16th 2014YesJul 31st 2019June 30th 2022
7.6May 7th 2013NoJul 31st 2014June 30th 2022
7.5Jun 14th 2012YesJun 30th 2017June 30th 2022
7.4Mar 29th 2012NoJun 30th 2012June 30th 2022
7.3Oct 5th 2011YesOct 31st 2016June 30th 2022

To learn more about our product support in detail, refer to our Support Policy.

Read our blog post to learn more.

Comments, Feedback, or Ideas?

We encourage your feedback on both the Ignition Software and Ignition User Manual. We strive to keep in step with our community and grow the software to meet your needs. If you have something you think we should add or improve, let us know!

Feedback on the User Manual

We encourage you to give us feedback on the Ignition User Manual as this will help us improve the documentation over time. You can email us at docs@inductiveautomation.com.

Feedback on the Ignition Software

How can we improve Ignition? Our goal is to provide you a powerful yet easy-to-use SCADA/HMI software that does everything you need. Let us hear from you on our features and ideas page. We love to hear any ideas you have so we can continue to improve Ignition.

Feedback on the Inductive University

Do you have a question about any of our videos? You can email docs@inductiveautomation.com for answers or suggestions on new videos and improvements.

Other Feedback

Do you have something else to tell us? Not sure where to send it? You can send an email to us at training@inductiveautomation.com, and we will get you pointed in the right direction