---
title: "Notification Security PIN"
---

# Notification Security PIN

> You can force an operator to enter a personal identification number (PIN) in order to hear a Voice alarm notification message. It’s a good idea to validate that the person who is receiving the voice alarm is the correct person by requiring a PIN.

When alarms are sent out via voice, you typically want an operator to acknowledge the alarm by pressing ‘**1**’ on their phone. Requiring a PIN also prevents other people who might be sharing a phone from acknowledging important alarms. 

It is easy to set up Security PINs in Ignition in a couple simple steps. First, a PIN number will need to be created in each user’s profile to listen to Voice messages. The second step is to configure the Voice.

## User Profile
Let’s begin by configuring a Security PIN for each user that will be receiving a voice message and acknowledging SMS alarm messages.

1. Go to the **Config** section of the Gateway Webpage.
2. Scroll down to **Security** > **Users, Roles** from the menu on the left.
3. Under **default** user source, select the **manage users** link.  

    ![](2020-08-20_10-33-18.png)

4. Here you will see list of all your users. For every user that is using Voice and/or SMS alarm notifications, you will need to edit their user profile to create a PIN. Select the **Edit** link for one of your users.  

    ![](2020-08-20_11-32-20.png)

5. The user profile screen will open. Scroll down to the bottom of the screen, and verify that the contact information for Email and Phone is up-to-date.
6. Create a **Security Pin**, and press **Save Changes**. Now, this PIN is associated with this user.

    ![](2020-08-20_11-39-43.png)

## Voice Notification Profile
The next step is to configure the Voice Notification Profile to require a PIN.

1. In the **Designer**, go to your **Alarm Notification Pipelines** and open your pipeline. This example uses the **Basic Email** pipeline.
2. Select the **Notification Block** in the workspace.
3. Click on the **Notification** tab, and choose **Voice**. 
4. You’ll see several settings for Voice. Set the Required PIN to **True**.

Now, when the operator receives a call, they will have to type in their PIN number followed by the pound sign to hear the message.

![](2020-04-07_14-28-53.png)