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User Sources

User sources (previously known as Authentication Profiles), are a collection of users, roles, and other user data, such as contact information or schedule. When a new user or role is created, it is applied and stored in the user source. Projects and the Gateway are assigned a User Source to authenticate against. This determines which users have access to which project(s). 

There are several types of user sources: single-storage types with varying storage mediums, "hybrids" that combine features of the previous three types, and a cache type used in Local Client Fallback systems.

If you have Ignition 8.0 with the Perspective module, authentication is handled instead by Identity Providers.


Users and roles are stored in a single location. The single-storage users sources are:

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Users in hybrid user sources authenticate against Active Directory, meaning that user names and passwords are checked against those stored in Active Directory. However, roles are stored either internally in Ignition or in a SQL database, so it is possible to make a role change without have to contact your Active Directory administrator.  This way, Active Directory can be consulted to see if a user is valid, but the management of roles does not require coordination with the IT department, who typically control the Active Directory system. This "best of both worlds" approach is popular for many users of Active Directory.

Fallback Cache

This User Source was developed specifically for a system that is using Local Client Fallback, and allows you to cache the login credentials from a remote user source. This means your users can still log in with their normal username/password on a Local Client Fallback project, even when the network connection is unavailable. 

More information can be found on the Fallback Cache Authentication page. 

Shared Functionality

Regardless of type, all User Sources have the following functionality:

  • Failover Source: If the User Source is unavailable for authentication, then a backup User Source can be specified. The type of the fail-over User Source can differ from the primary, so configurations where an internal-type fails over to a database-type are possible.
  • Schedule Restrictions: The User Source can prevent users from logging in when they are off schedule, meaning that the schedule assigned to the user determines when the user may login.

Main Properties

All User Sources have a section of properties that are categorized as "Main". Below is a description of these properties. 

NameThe name of the User Source. This is how other systems in Ignition reference the user source. Note that every User Source must have a unique name.
DescriptionAn optional description of the user source. Useful for noting which database connection or AD server the User Source may be referencing.
Schedule RestrictedForces schedule restrictions on users. Specifically, if a user attempts to log into a client while they are off schedule, the login will fail. Utilizes User Schedules.
Failover Source

Allows authentication attempts against this User Source to failover to another User Source in the event of a network outage, or some other connection issue. Useful with database or Active Directory user sources, as connection failures to the database/AD server will prevent users from logging in.

This property is initially set to None, meaning a failover User Source is not configured.

Failover Mode

When a Failover Source is configured, this property determines when the failover User Source should be consulted. The following options are available:

Hard: The Failover User Source is only consulted when this User Source is unreachable.

Soft: The Failover User Source will be consulted if the user's credentials fail authentication, meaning that the user typed in credentials that are unrecognized or incorrect.

Cache Validation Timeout

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The amount of time between cache updates of the User Source. As of version 8.0.10, if you set this value to -1, the cache validation timeout is turned off. 

Lockout Enabled

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Lock out a user's account after more than the maximum allowed number of failed authentication attempts occur within the lockout window. Default is true.

Note that access can be restored to all locked out users by editing the user source, and clicking the Save Changes button. 

Lockout Attempts

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Maximum number of failed authentication attempts allowed within the lockout window before locking the user out. Default is 5. If this value is set to something less than zero (for example, -1), then the lockout functionality will be entirely disabled, regardless of what the Lockout Enabled property is set to. 

Lockout Window

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The duration of the lockout window in minutes. Default is 15. Setting this property to a value of less than zero (for example, -1) will disable the lockout functionality entirely, regardless of what the Lockout Enabled property is set to. 

Details on the Password Policy Properties can be found on the Internal Authentication page.

The Default User Source

When Ignition is installed for the first time, an internal User Source named 'default' is created. You can manage the default User Source by navigating to the Config > Security > Users, Roles section of the Gateway.

The manage users link next to the 'default' user source allows you to add new users, modify roles and passwords for existing users, remove users, and add/remove roles from the user source.

When you open the 'default' user source for the first time, you will see the first user that was created at installation. This is the administrator account that has full privileges.  If this user source has been modified before, a list of existing users is displayed.

Editing a User

Choosing to edit a user will bring you to the following page allowing you to make any necessary changes to that user.   Fill out the fields for that user then click Save Changes

User Properties
UsernameThe name of the user. 
Change Password?

Check this box to change the existing password.

PasswordNew password.
PasswordRe-type password for verification.
First NameFirst name of the user.
Last NameLast name of the user.
RolesRole(s) assigned to this user. Check the box next to each role you want this user to have.
ScheduleSchedule for the user. Choose from a dropdown list of schedules that are already defined.
LanguageLanguage to be used for the user. Choose from a dropdown list of languages that are already defined.


Any notes for this user.


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A string that represents the value set for the user's badge.
Contact Info
TypeChoose email or SMS.
ValueThe email value or SMS number.

Which User Source Controls What?

With potentially multiple User Sources defined, you need to understand which User Sources are controlling which aspects of Ignition. To determine what kind of User Source is governing what, do the following:

  1. To manage users and passwords for logging into the Gateway Configuration section, you'll need to see what User Source is currently set as the Gateway's User Source. You can check this under Config > System > Gateway Settings by looking at the System User Source field and the Gateway Config Role(s) field. 
  2. To manage users and passwords for logging into the Designer, you follow the same steps as in #1, except that you need to look at the Designer Role(s) field to see what roles are allowed to log into the Designer. 
  3. To manage users and passwords for logging into a Vision Client or Perspective Session, go to the Config > System > Projects section. Look at the project in question and you can find its User Source listed under Authentication, or click edit and look at Authentication Profile
  4. Now that you know what User Source you need to manage, you can find out what kind it is under in the Security > Users, Roles section.

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