Upgrading the Agent
Once the files have been passed to the Agent, a remote upgrade may be initiated from the Controller's web interface.
As with all upgrades, it is highly recommended to take a backup of the Agent before starting the upgrade process. Information on taking a backup from an Agent can be found on the Agent Task - Backup and Restore page.
Remotely Upgrading an Agent
- To begin a remote system upgrade, on the Controller, navigate to Gateway > Configure > Enterprise Administration > Remote Upgrades. Once the Remote Upgrades page appears, you may either click the Upgrade button next to the agent you wish to upgrade, or select multiple agents/groups and click the Upgrade Selected button.
- A confirmation page will appear. Click the Confirm button when ready to proceed.
- The Remote Upgrades page will appear again. This will report the status of the upgrade. Once complete, the Upgrade Status of the agent will show that the upgrade was successful