Once you have alarms configured in Ignition, you can notify people when alarms occur. Ignition provides three Notification Profile Types: Email, SMS or text message, and Voice through a phone call in Ignition. All three of these notification profiles can be configured to be two-way which can be acknowledged via email, or by text message, or by pressing 1 on the phone. Here is a brief description of each Notification Profile Type:
- Email Notification Profile - simply sends an email containing the alarm notification message. The two-way sends an email containing links that allow the user to acknowledge the alarm.
- SMS Notification Profile - sends a text message to users notifying them of an alarm, and a link to acknowledge the alarm.
- Voice Notification Profile - delivers alarm notifications to users via telephone. Acknowledgement is provided as a voice instruction as part of the call.
Details on how to create and configure each of these profiles are found on the following sub-pages.