Alarm notification is the act of sending a message to a group of people when an alarm becomes active or cleared. In Ignition, this functionality is enabled by having the Alarm Notification Module installed which provides alarm pipelines and Email notification. The three methods or Notification Profile Types of sending alarms is Email, SMS and Voice Notifications.
Configuring Alarm Notification
Alarm Notifications are the culmination of several sub-systems in Ignition. Before alarms can send out any notifications, the following items must be configured:
- Notification Profile
- On-Call Roster
- Notification Pipeline
The Notification Profile determines what type of notification (Email, SMS, or Voice) is sent out, and contains the necessary information for Ignition to send out the notification. Each alarm notification type can be configured for both one-way and two-way notifications. Details on each type of Notification Profile can be found on the Notification Profile Types page.
An On-Call Roster is a collection of users that are notified when an alarm occurs. These users can be taken from multiple User Sources. When an alarm is triggered, it is sent to a designated On-Call Roster where it evaluates the users schedules, and only notifies those users that have an active schedule. Users that are off-schedule will not be notified. More Information can be found on the User, Schedule, and Roster Management page.
Notification Pipelines define the logic of what should happen between an alarm becoming active (or clear), and people being notified. Pipelines are configured in the Designer, but you'll need to configure at least one alarm notification profile and at least one roster in the Gateway before you can configure a valid pipeline.
More Details on configuring Pipelines can be found on the Alarm Notification Pipelines page.